.sp-page{color:#0f172a;background-color:#fff;min-height:100vh;font-family:inherit;overflow-x:hidden}.sp-page .container{box-sizing:border-box;width:100%;max-width:1280px;margin:0 auto;padding:0 24px}.sp-hero{color:#fff;background-color:#0f172a;background-image:linear-gradient(90deg,#0f172ae0 0%,#0f172aa6 55%,#0f172a73 100%),url(/images/hero-section-bg.png);background-position:50%;background-repeat:no-repeat;background-size:cover;border-bottom:1px solid #ffffff1a;padding:36px 0 40px;position:relative}.sp-hero-content{max-width:720px}.sp-hero-badge{color:#ff6d00;text-transform:uppercase;letter-spacing:.04em;-webkit-backdrop-filter:blur(4px);background:#ff6d0029;border:1px solid #ff6d0059;border-radius:9999px;align-items:center;gap:6px;margin-bottom:12px;padding:3.5px 12px;font-size:11px;font-weight:700;display:inline-flex}.sp-hero h1{color:#fff;letter-spacing:-.02em;margin:0 0 12px;font-size:clamp(22px,3.2vw,34px);font-weight:800;line-height:1.25}.sp-hero-desc{color:#e2e8f0;max-width:620px;margin:0 0 20px;font-size:13.5px;font-weight:400;line-height:1.55}.sp-hero-actions{flex-wrap:wrap;align-items:center;gap:12px;display:flex}.sp-section{padding:48px 0;position:relative}.sp-section-alt{background-color:#f8fafc;border-top:1px solid #e2e8f0;border-bottom:1px solid #e2e8f0}.section-head-center{text-align:center;max-width:720px;margin:0 auto 36px}.sub-badge{color:#ff6d00;text-transform:uppercase;letter-spacing:.05em;background:#fff7ed;border:1px solid #ffedd5;border-radius:9999px;align-items:center;gap:6px;margin-bottom:10px;padding:3px 12px;font-size:11px;font-weight:700;display:inline-flex}.section-head-center h2{color:#0f172a;letter-spacing:-.02em;margin:0 0 10px;font-size:clamp(22px,3vw,30px);font-weight:800;line-height:1.25}.section-head-center p{color:#64748b;margin:0;font-size:13.5px;line-height:1.55}.sp-search-wrap{justify-content:center;width:100%;margin-top:20px;display:flex}.sp-search-box{box-sizing:border-box;background:#fff;border:1.5px solid #e2e8f0;border-radius:10px;align-items:center;gap:10px;width:100%;max-width:580px;height:48px;min-height:48px;padding:0 14px;transition:border-color .18s,box-shadow .18s;display:flex;box-shadow:0 1px 3px #00000008}.sp-search-box:focus-within{border-color:#ff6d00;outline:none;box-shadow:0 0 0 3px #ff6d001f}.sp-search-box svg{flex-shrink:0}.sp-search-input{height:100%;box-shadow:none;color:#0f172a;appearance:none;background:0 0;border:none;outline:none;flex:1;margin:0;padding:0;font-family:inherit;font-size:14px;line-height:48px}.sp-search-input:focus,.sp-search-input:focus-visible{box-shadow:none;border:none;outline:none}.sp-search-input::placeholder{color:#94a3b8;font-weight:400}.sp-search-clear{cursor:pointer;color:#64748b;background:0 0;border:none;border-radius:50%;outline:none;flex-shrink:0;justify-content:center;align-items:center;padding:6px;transition:background .15s,color .15s;display:flex}.sp-search-clear:hover{color:#0f172a;background:#f1f5f9}.sp-search-clear:focus,.sp-search-clear:focus-visible{background:#f1f5f9;outline:none}.sp-empty-results{text-align:center;background:#f8fafc;border:1px dashed #cbd5e1;border-radius:12px;flex-direction:column;align-items:center;gap:10px;padding:40px 16px;display:flex}.sp-empty-results p{color:#64748b;margin:0;font-size:14px}.btn-sp-clear{color:#fff;cursor:pointer;background:#0f172a;border:none;border-radius:6px;padding:7px 16px;font-size:12.5px;font-weight:700;transition:background .15s}.btn-sp-clear:hover{background:#1e293b}.sp-topics-grid{grid-template-columns:repeat(3,1fr);gap:24px;display:grid}.sp-topic-card{background:#fff;border:1px solid #e2e8f0;border-radius:14px;flex-direction:column;padding:24px 20px;transition:transform .2s,box-shadow .2s,border-color .2s;display:flex;box-shadow:0 1px 3px #00000005}.sp-topic-card:hover{border-color:#cbd5e1;transform:translateY(-2px);box-shadow:0 8px 24px #0000000f}.sp-topic-top{justify-content:space-between;align-items:center;gap:8px;margin-bottom:14px;display:flex}.sp-topic-icon{background:#fff7ed;border:1px solid #ffedd5;border-radius:10px;flex-shrink:0;justify-content:center;align-items:center;width:42px;height:42px;display:flex}.sp-topic-badge{color:#0284c7;white-space:nowrap;background:#f0f9ff;border:1px solid #bae6fd;border-radius:4px;padding:2.5px 8px;font-size:10.5px;font-weight:700}.sp-topic-card h3{color:#0f172a;margin:0 0 6px;font-size:16px;font-weight:800;line-height:1.35}.sp-topic-card p{color:#64748b;flex:1;margin:0 0 16px;font-size:12.5px;line-height:1.55}.sp-topic-articles-box{background:#f8fafc;border:1px solid #f1f5f9;border-radius:8px;margin-top:auto;padding:12px}.sp-articles-lbl{color:#334155;text-transform:uppercase;margin-bottom:6px;font-size:11px;font-weight:700;display:block}.sp-topic-list{flex-direction:column;gap:5px;margin:0;padding:0;list-style:none;display:flex}.sp-topic-list li{color:#475569;align-items:flex-start;gap:6px;font-size:11.5px;line-height:1.4;display:flex}.sp-topic-list li svg{flex-shrink:0;margin-top:1px}.sp-section-heading{text-align:center;box-sizing:border-box;width:100%;max-width:720px;margin:0 auto 32px}.sp-section-heading h2{color:#0f172a;letter-spacing:-.02em;margin:8px 0 10px;font-size:clamp(22px,3vw,28px);font-weight:800;line-height:1.25}.sp-section-sub{color:#64748b;margin:0;font-size:13.5px;line-height:1.55}.sp-layout-grid{box-sizing:border-box;grid-template-columns:minmax(0,1.55fr) minmax(0,.95fr);align-items:start;gap:32px;width:100%;max-width:100%;display:grid}.sp-faq-col{box-sizing:border-box;width:100%;min-width:0;max-width:100%}.sp-col-head{width:100%;margin-bottom:18px}.sp-faq-tabs{box-sizing:border-box;flex-wrap:wrap;gap:8px;width:100%;max-width:100%;display:flex}.sp-faq-tab{color:#475569;cursor:pointer;white-space:nowrap;box-sizing:border-box;background:#fff;border:1px solid #e2e8f0;border-radius:9999px;min-height:34px;padding:7px 15px;font-size:12px;font-weight:600;transition:all .15s}.sp-faq-tab:hover{color:#0f172a;background:#f1f5f9;border-color:#cbd5e1}.sp-faq-tab.active{color:#fff;background:#0f172a;border-color:#0f172a;box-shadow:0 2px 6px #0f172a2e}.sp-faq-list{box-sizing:border-box;flex-direction:column;gap:10px;width:100%;max-width:100%;display:flex}.sp-faq-item{box-sizing:border-box;background:#fff;border:1px solid #e2e8f0;border-radius:12px;width:100%;max-width:100%;transition:border-color .18s,box-shadow .18s,background-color .18s;overflow:hidden}.sp-faq-item:hover{border-color:#cbd5e1;box-shadow:0 4px 12px #00000008}.sp-faq-item.open{background-color:#fff;border-color:#ff6d00;box-shadow:0 4px 18px #ff6d0014}.sp-faq-question{text-align:left;cursor:pointer;box-sizing:border-box;background:0 0;border:none;outline:none;justify-content:space-between;align-items:center;gap:14px;width:100%;max-width:100%;min-height:52px;padding:16px 18px;transition:background-color .15s;display:flex}.sp-faq-question:hover{background-color:#fafafa}.sp-faq-question:focus-visible{background:#f8fafc;outline:none}.sp-faq-q-text{flex:1;align-items:center;gap:12px;min-width:0;display:flex}.sp-faq-idx{color:#94a3b8;font-variant-numeric:tabular-nums;background:#f1f5f9;border-radius:4px;flex-shrink:0;padding:2px 7px;font-size:11px;font-weight:800;transition:color .18s,background .18s}.sp-faq-item.open .sp-faq-idx{color:#ff6d00;background:#fff7ed}.sp-faq-q-text h4{color:#0f172a;word-break:break-word;overflow-wrap:break-word;margin:0;font-size:14.5px;font-weight:700;line-height:1.4}.sp-faq-icon-btn{background:#f8fafc;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:28px;height:28px;transition:background-color .18s;display:flex}.sp-faq-item.open .sp-faq-icon-btn{background:#fff7ed}.sp-faq-answer{box-sizing:border-box;background-color:#fff;border-top:1px solid #f8fafc;width:100%;max-width:100%;padding:10px 18px 16px 51px}.sp-faq-answer p{color:#475569;word-break:break-word;overflow-wrap:break-word;margin:0;font-size:13px;line-height:1.6}.sp-sidebar{box-sizing:border-box;width:100%;min-width:0;max-width:100%}.sp-sidebar-card{box-sizing:border-box;background:#fff;border:1.5px solid #e2e8f0;border-radius:14px;width:100%;max-width:100%;padding:24px 22px;position:sticky;top:90px;box-shadow:0 4px 20px #0000000a}.sp-sb-top{box-sizing:border-box;justify-content:space-between;align-items:center;gap:8px;width:100%;margin-bottom:12px;display:flex}.sp-sb-badge{color:#15803d;background:#dcfce7;border-radius:9999px;flex-shrink:0;align-items:center;gap:6px;padding:3.5px 10px;font-size:11px;font-weight:700;display:inline-flex}.sp-sb-pill-sla{color:#15803d;white-space:nowrap;background:#f0fdf4;border:1px solid #bbf7d0;border-radius:6px;flex-shrink:0;align-items:center;gap:4px;padding:2px 8px;font-size:10.5px;font-weight:700;display:inline-flex}@keyframes spLivePulse{0%{box-shadow:0 0 #16a34a80}70%{box-shadow:0 0 0 6px #16a34a00}to{box-shadow:0 0 #16a34a00}}.sp-live-dot{background:#16a34a;border-radius:50%;flex-shrink:0;width:7px;height:7px;animation:2s ease-in-out infinite spLivePulse}.sp-sidebar-card h3{color:#0f172a;margin:0 0 8px;font-size:17px;font-weight:800;line-height:1.3}.sp-sb-desc{color:#64748b;margin:0 0 18px;font-size:12.5px;line-height:1.5}.sp-contact-list{box-sizing:border-box;flex-direction:column;gap:10px;width:100%;margin-bottom:20px;display:flex}.sp-contact-item{box-sizing:border-box;background:#f8fafc;border:1px solid #e2e8f0;border-radius:10px;align-items:center;gap:12px;width:100%;min-width:0;max-width:100%;padding:10px 12px;text-decoration:none;transition:all .18s;display:flex}.sp-contact-item-interactive{cursor:pointer}.sp-contact-item-interactive:hover{background:#fff7ed;border-color:#fed7aa;transform:translateY(-1px);box-shadow:0 2px 8px #ff6d0014}.sp-contact-item-interactive:active{transform:translateY(0)}.sp-c-info{flex:1;min-width:0}.sp-c-icon{background:#fff;border:1px solid #e2e8f0;border-radius:8px;flex-shrink:0;justify-content:center;align-items:center;width:36px;height:36px;display:flex}.sp-c-icon-phone{background:#fff7ed;border-color:#ffedd5}.sp-c-icon-mail{background:#f0f9ff;border-color:#e0f2fe}.sp-c-icon-clock{background:#f0fdf4;border-color:#dcfce7}.sp-c-lbl{color:#64748b;text-transform:uppercase;letter-spacing:.03em;margin-bottom:2px;font-size:10px;font-weight:700;display:block}.sp-contact-item strong{color:#0f172a;word-break:break-word;font-size:13px;font-weight:700}.sp-c-action-badge{color:#ff6d00;background:#fff7ed;border:1px solid #ffedd5;border-radius:4px;flex-shrink:0;padding:3px 8px;font-size:10.5px;font-weight:700;transition:all .18s}.sp-contact-item-interactive:hover .sp-c-action-badge{color:#fff;background:#ff6d00;border-color:#ff6d00}.sp-sb-btn{box-sizing:border-box;justify-content:center;width:100%;max-width:100%;padding:11px}.sp-sb-divider{border:none;border-top:1px solid #f1f5f9;margin:18px 0}.sp-sb-link{box-sizing:border-box;background:#f8fafc;border:1px solid #e2e8f0;border-radius:8px;justify-content:space-between;align-items:center;gap:10px;width:100%;max-width:100%;padding:10px 12px;text-decoration:none;transition:all .15s;display:flex}.sp-sb-link:hover{background:#f1f5f9;border-color:#cbd5e1}.sp-sb-link-left{flex:1;align-items:center;gap:10px;min-width:0;display:flex}.sp-sb-link strong{color:#0f172a;font-size:12.5px;display:block}.sp-sb-link span{color:#64748b;font-size:11px;display:block}.sp-sb-link-arr{flex-shrink:0;transition:transform .15s}.sp-sb-link:hover .sp-sb-link-arr{color:#ff6d00;transform:translate(2px)}.sp-dispute-grid{grid-template-columns:repeat(3,1fr);gap:24px;display:grid}.sp-dispute-card{background:#fff;border:1px solid #e2e8f0;border-radius:14px;flex-direction:column;padding:24px 20px;transition:transform .2s,box-shadow .2s,border-color .2s;display:flex;box-shadow:0 1px 3px #00000005}.sp-dispute-card:hover{border-color:#cbd5e1;transform:translateY(-2px);box-shadow:0 8px 24px #0000000f}.sp-dispute-step{color:#fff;background:#0f172a;border-radius:6px;justify-content:center;align-items:center;width:30px;height:30px;margin-bottom:14px;font-size:11.5px;font-weight:800;display:flex}.sp-dispute-card h3{color:#0f172a;margin:0 0 8px;font-size:15px;font-weight:800;line-height:1.35}.sp-dispute-card p{color:#64748b;margin:0;font-size:12.5px;line-height:1.55}.sp-cta-section{color:#fff;text-align:center;background:#0f172a;padding:48px 0}.sp-cta-section h2{color:#fff;margin:0 0 10px;font-size:clamp(20px,2.8vw,28px);font-weight:800}.sp-cta-section p{color:#94a3b8;max-width:620px;margin:0 auto 24px;font-size:13.5px;line-height:1.55}.sp-cta-actions{flex-wrap:wrap;justify-content:center;align-items:center;gap:12px;display:flex}.btn-sp-primary{color:#fff;cursor:pointer;background:#ff6d00;border:none;border-radius:8px;justify-content:center;align-items:center;gap:8px;padding:10px 18px;font-size:13px;font-weight:700;text-decoration:none;transition:all .15s;display:inline-flex;box-shadow:0 2px 8px #ff6d0040}.btn-sp-primary:hover{background:#e85d04;transform:translateY(-1px)}.btn-sp-outline{color:#fff;background:#ffffff14;border:1px solid #ffffff38;border-radius:8px;justify-content:center;align-items:center;gap:8px;padding:10px 16px;font-size:13px;font-weight:600;text-decoration:none;transition:all .15s;display:inline-flex}.btn-sp-outline:hover{background:#ffffff29;border-color:#fff6}.btn-sp-cta-primary{color:#fff;background:#ff6d00;border-radius:8px;justify-content:center;align-items:center;gap:8px;padding:11px 22px;font-size:13px;font-weight:700;text-decoration:none;transition:all .15s;display:inline-flex;box-shadow:0 2px 10px #ff6d004d}.btn-sp-cta-primary:hover{background:#e85d04;transform:translateY(-1px)}.btn-sp-cta-outline{color:#fff;background:#ffffff14;border:1px solid #ffffff40;border-radius:8px;justify-content:center;align-items:center;gap:8px;padding:11px 20px;font-size:13px;font-weight:600;text-decoration:none;transition:all .15s;display:inline-flex}.btn-sp-cta-outline:hover{background:#ffffff29}@media (max-width:1024px){.sp-topics-grid{grid-template-columns:repeat(2,1fr);gap:16px}.sp-layout-grid{grid-template-columns:minmax(0,1fr);gap:32px;width:100%}.sp-sidebar{width:100%;max-width:100%}.sp-sidebar-card{width:100%;max-width:100%;position:static;top:auto}.sp-dispute-grid{grid-template-columns:repeat(3,1fr);gap:16px}}@media (max-width:768px){.sp-page .container{padding:0 16px}.sp-section{padding:36px 0}.sp-hero{padding:24px 0 28px}.sp-hero-content{max-width:100%}.sp-hero h1{margin-bottom:10px;font-size:22px;line-height:1.28}.sp-hero-desc{margin-bottom:18px;font-size:13px}.sp-hero-actions{flex-direction:column;align-items:stretch;gap:10px;width:100%}.btn-sp-primary,.btn-sp-outline{border-radius:8px;justify-content:center;width:100%;min-height:46px;font-size:13px}.sp-search-wrap{margin-top:16px}.sp-search-box{max-width:100%;height:46px;min-height:46px;padding:0 12px}.sp-search-input{font-size:16px;line-height:46px}.sp-topics-grid{grid-template-columns:1fr;gap:14px}.sp-topic-card{border-radius:12px;padding:18px 16px}.sp-section-heading{margin-bottom:22px}.sp-section-heading h2{font-size:20px}.sp-layout-grid{grid-template-columns:minmax(0,1fr);gap:24px;width:100%;max-width:100%}.sp-col-head{margin-bottom:14px}.sp-faq-tabs{-webkit-overflow-scrolling:touch;scrollbar-width:none;-ms-overflow-style:none;flex-wrap:nowrap;gap:6px;width:100%;max-width:100%;margin-bottom:10px;padding-bottom:4px;overflow-x:auto}.sp-faq-tabs::-webkit-scrollbar{display:none}.sp-faq-tab{white-space:nowrap;border-radius:9999px;flex-shrink:0;min-height:34px;padding:7px 14px;font-size:12px}.sp-faq-list{gap:8px;width:100%;max-width:100%}.sp-faq-item{border-radius:12px;width:100%;max-width:100%}.sp-faq-question{gap:10px;width:100%;max-width:100%;min-height:48px;padding:14px}.sp-faq-idx{padding:2px 6px;font-size:10px}.sp-faq-q-text h4{font-size:13.5px;font-weight:700;line-height:1.4}.sp-faq-answer{width:100%;max-width:100%;padding:8px 14px 14px 44px}.sp-faq-answer p{font-size:12.5px;line-height:1.55}.sp-sidebar{width:100%;max-width:100%;margin-top:0}.sp-sidebar-card{box-sizing:border-box;background:#fff;border:1.5px solid #e2e8f0;border-radius:12px;width:100%;max-width:100%;padding:20px 16px;position:static;top:auto;box-shadow:0 4px 16px #0000000a}.sp-sidebar-card h3{margin-bottom:6px;font-size:16px}.sp-sb-desc{margin-bottom:14px;font-size:12.5px}.sp-contact-list{gap:8px;width:100%;margin-bottom:16px}.sp-contact-item{border-radius:8px;width:100%;max-width:100%;min-height:46px;padding:10px 12px}.sp-contact-item strong{font-size:12.5px}.sp-c-action-badge{padding:2.5px 7px;font-size:10px}.sp-sb-btn{border-radius:8px;width:100%;min-height:46px;padding:11px 16px;font-size:13px}.sp-sb-divider{margin:14px 0}.sp-sb-link{border-radius:8px;width:100%;padding:10px 12px}.sp-dispute-grid{grid-template-columns:1fr;gap:14px}.sp-dispute-card{border-radius:12px;padding:18px 16px}.sp-cta-section{padding:36px 0}.sp-cta-section h2{margin-bottom:8px;font-size:20px}.sp-cta-section p{margin-bottom:20px;font-size:13px}.sp-cta-actions{flex-direction:column;align-items:stretch;gap:10px;width:100%}.btn-sp-cta-primary,.btn-sp-cta-outline{border-radius:8px;justify-content:center;width:100%;min-height:46px;font-size:13px}}@media (max-width:480px){.sp-hero h1,.section-head-center h2{font-size:20px}.sp-section-heading h2{font-size:19px}.sp-topic-card h3{font-size:15px}.sp-topic-card p{font-size:12px}.sp-faq-question{min-height:46px;padding:12px 10px}.sp-faq-q-text{gap:8px}.sp-faq-q-text h4{font-size:13px}.sp-faq-answer{padding:6px 10px 12px 34px}.sp-faq-answer p{font-size:12px;line-height:1.5}.sp-sidebar-card{border-radius:10px;padding:16px 12px}.sp-sidebar-card h3{font-size:15px}.sp-sb-desc{font-size:12px}.sp-contact-item{gap:8px;padding:8px 10px}.sp-c-icon{width:30px;height:30px}.sp-contact-item strong{font-size:12px}.sp-c-lbl{font-size:9.5px}.sp-sb-link strong{font-size:12px}.sp-sb-link span{font-size:10.5px}.sp-dispute-card h3{font-size:14.5px}.sp-dispute-card p{font-size:12px}}